Privacy Policy

Effective Date: 12/16/2025
Last Updated: 12/16/2025

1. Domain Migration Notice

Agency M Investigators has officially transitioned from www.agencym.net to www.agencympi.com. A permanent 301 redirect has been applied so clients and search engines automatically reach our new website. This upgrade enhances website performance, security, and user access to our expanded investigative services. All policies, terms, and privacy practices now apply exclusively to www.agencympi.com.

2. Introduction

Agency M Investigators (“Agency M,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients, website visitors, and individuals involved in investigative matters.

This Privacy Policy explains how we collect, use, store, and protect personal information in compliance with:

  • California Consumer Privacy Act (CCPA)

  • California Online Privacy Protection Act (CalOPPA)

  • General Data Protection Regulation (GDPR) (for international visitors)

  • Federal and State private investigator regulations

By using www.agencympi.com, you agree to the practices outlined below.

3. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

  • Name

  • Phone number

  • Email address

  • Case details submitted through forms

  • Uploaded documents or media

  • Payment or billing information (processed securely via third party)

B. Automatically Collected Information

Through analytics tools (e.g., Google Analytics, Squarespace Analytics), we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on site

  • Cookies and tracking pixels

  • Referring websites

C. Investigation-Related Information

As a licensed private investigation agency, we may legally collect:

  • Public records

  • Social media data

  • Court filings

  • Location-based observations

  • Surveillance notes, photographs, and video

  • Background or skip-trace information

  • Witness statements

  • Information provided by the client regarding a subject of investigation

All investigative information is collected lawfully, ethically, and in compliance with state and federal regulations.

4. How We Use Information

We may use the information collected for:

  • Case analysis and investigative services

  • Communication with clients

  • Secure case updates via client portal

  • Billing and account management

  • Legal compliance and court reporting

  • Website functionality and optimization

  • Security and fraud prevention

  • Marketing related to Agency M services (no personal information is ever sold)

5. Surveillance & Background Check Disclaimer

Agency M Investigators conducts surveillance, background checks, asset searches, skip tracing, and digital intelligence gathering solely for lawful investigative purposes.

We do not:

  • Install illegal tracking devices

  • Intercept communications

  • Access private accounts

  • Conduct unlawful monitoring

  • Sell investigative information

All evidence is collected using:

  • Public records

  • Direct observation

  • Lawfully obtained data

  • Client-authorized investigative methods

  • Court-approved access when applicable

6. Data Storage & Retention

We retain case records, photos, video, notes, and reports for a period consistent with legal and professional standards, typically:

  • 3–7 years, depending on case type and regulatory requirements

All data is secured using encrypted storage, access controls, and confidentiality protocols.

Clients may request deletion of their data unless retention is required for legal, regulatory, or case-related purposes.

7. Sharing & Disclosure of Information

We do not sell personal information.

We may share information only with:

  • Attorneys or authorized representatives

  • Courts, upon subpoena or legal requirement

  • Law enforcement, when legally obligated

  • Third-party vendors (case management, payment processors)

  • Licensed investigators assisting with a case

All partners are required to maintain confidentiality and comply with privacy laws.

8. CCPA (California Consumer Privacy Act) Rights

If you are a California resident, you have the right to:

  • Know what personal information we collect

  • Request deletion of your personal data (with exceptions for legal obligations)

  • Access your case data

  • Opt out of data sharing not related to investigations

  • Not be discriminated against for exercising privacy rights

You may submit requests to:
📧 privacy@agencympi.com
📞 (866) 301-7455

9. GDPR Rights (EU Visitors)

European Union visitors have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent

  • Restrict processing

  • Request data portability

We process data only with legitimate interest or consent and maintain appropriate protections.

10. Cookies & Tracking

We use cookies for:

  • Website functionality

  • Analytics

  • Performance improvement

  • Security monitoring

Users may disable cookies in their browser settings, but site functionality may be limited.

11. Third-Party Services

We may use third-party platforms including:

  • Squarespace

  • Google Analytics

  • Email marketing platforms

  • Payment processors

  • Client portal software

These vendors maintain their own privacy policies and obligations.

12. Security Measures

We implement:

  • SSL encryption

  • Secure client portal access

  • Password-protected case files

  • Encrypted data storage

  • Restricted access for investigators only

  • Regular security audits

Despite best practices, no system is 100% immune; however, we take all reasonable steps to protect your data.

13. Children’s Privacy

We do not knowingly collect information from individuals under 18 without parental or legal guardian authorization.

14. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted at:

https://www.agencympi.com/privacy-policy

15. Contact Us

For questions or privacy requests:

Agency M Investigators

📞 Phone: 866-301-7455
🌐 Website: www.agencympi.com

✔ TERMS & CONDITIONS COMPLETE

Next: Full Disclaimer

2. DISCLAIMER

(Legal Disclaimer for Agency M Investigators)

This website is for informational purposes only and does not constitute legal advice.

Agency M Investigators (“Agency M”) is a licensed private investigation agency in California. Services are performed only in accordance with state and federal laws.

No Attorney-Client Relationship

Accessing this site does not create an attorney-client or investigator-client relationship.
A signed agreement and retainer are required before any investigation begins.

No Guarantee of Results

Agency M cannot guarantee:

  • Surveillance outcomes

  • Subject activity

  • Legal rulings

  • Information discovered through investigations

All results depend on behaviors, field conditions, and data availability.

Accuracy of Information

While we strive to keep information accurate and up to date, Agency M does not guarantee that website content is error-free, complete, or current.

Third-Party Content

External links or embedded tools are provided for convenience only. Agency M does not endorse or control third-party content.

Investigative Limitations

Agency M does NOT:

  • Hack phones or computers

  • Access bank accounts

  • Install illegal tracking devices

  • Intercept communications

  • Provide legal advice

We comply strictly with:

  • California Business & Professions Code

  • Federal privacy and surveillance laws

  • Licensing requirements for private investigators

Use at Your Own Risk

You agree that your use of this website and our services is at your sole risk.

✔ DISCLAIMER COMPLETE

Next: Cookie Policy

3. COOKIE POLICY

(Required for CCPA & GDPR Compliance)

1. What Are Cookies?

Cookies are small data files stored on your device when visiting our Site. They help improve website functionality and user experience.

2. Types of Cookies We Use

A. Essential Cookies

Required for basic site operation, such as navigation and security.

B. Performance Cookies

Used to analyze website traffic and improve speed.

C. Analytics Cookies

Collected via Google Analytics and Squarespace Analytics to understand user behavior.

D. Functional Cookies

Enable features like contact forms and login sessions.

E. Advertising Cookies

Used only if retargeting or Google Ads is active.

3. How You Can Control Cookies

Users may:

  • Disable cookies in their browser settings

  • Clear cookies manually

  • Opt out of analytics tracking

Note: Disabling cookies may limit website functionality.

4. Third-Party Cookies

Our Site may use cookies from:

  • Google Analytics

  • Squarespace

  • Social media platforms

  • Email marketing tools

These third parties maintain their own privacy policies.

5. Do Not Track Requests

We respect browser “Do Not Track” settings where technically feasible.

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